A couple of posts ago, I spoke about the 5 R’s. The first was Relationships, today I thought I touch on “Results“.
Look – if you’re in business you can’t determine results unless you measure them.
So what needs to be measured? Is it a sales statistic? How many customer conversations leads to how many new orders? Is it a production statistic? How many defects per production run leads to an appropriate price valuation? It’s your business, you need to figure that out.
A great book on understanding this is Michael Gerber’s “The Emyth Revisited” It really talks about how to create evaluation metrics in your business. http://www.e-myth.com/shop/
I also thought that “Switch – How To Change Things When Change Is Hard” by Chip Heath and Dan Heath is excellent about how individuals entities get stuck in a pattern and how they get out. http://www.heathbrothers.com/switch/
But this is about results. Specifically your results. Determine what you want to accomplish. Decide what must happen to get the results you want. Break that down into the pieces necessary to achieve that – and then break into to daily steps.
You’ll like what happens if you do.